Privacy Policy
This policy explains what Webvidence collects, why it is used, and the choices available to account holders.
1. Information you provide
We collect account details such as name, email address, authentication information handled by Supabase, workspace settings, notes, lead status, follow-up dates, outreach preferences, and drafts you create or save.
2. Business and website information
When you run a search, Webvidence processes public business listing information such as business name, address, category, phone number, website, rating, review count, location, and provider identifiers. When a website is analyzed, Webvidence may store page URLs, titles, descriptions, HTTP status, sampled page structure, PageSpeed scores, detected findings, and timestamps.
3. Billing information
Stripe processes payment-card and billing information. Webvidence stores limited billing identifiers and subscription status, such as Stripe customer and subscription IDs, plan, renewal period, cancellation status, and payment state. Webvidence does not store complete payment-card numbers.
4. Technical and usage information
We collect service logs, IP-derived security signals, browser and device information, page views, referrers, request timing, errors, usage counters, provider request units, and estimated API costs. This information is used for security, rate limiting, troubleshooting, analytics, billing enforcement, and product improvement.
5. Feedback and testimonial permission
If you submit the feedback form, Webvidence stores the answers you provide, including workflow details, outreach outcomes, an optional written message, and the public-use permission you select. Feedback is used privately for product improvement by default. Quotes, outcome details, identity, or combined statistics are used publicly only within the permission recorded with that submission. You may contact Webvidence to withdraw permission for future marketing use.
6. How information is used
Information is used to create and secure accounts, run searches and analyses, save work, generate requested drafts, enforce plan limits, process subscriptions, provide support, detect abuse, monitor costs and performance, comply with law, and improve the service.
7. Service providers
Webvidence uses service providers that may process information on our behalf, including Supabase for authentication and database services, Google Maps Platform and PageSpeed Insights for business and website information, OpenAI for requested outreach generation when enabled, Stripe for billing, Resend for feedback-notification email, and Vercel for hosting, analytics, and performance monitoring. Their handling of information is governed by their own terms and privacy policies.
8. Sharing
We do not sell personal information. Information may be shared with service providers needed to operate Webvidence, professional advisers, authorities when legally required, or a successor in connection with a merger, financing, acquisition, or sale of the service. Public business information may be shown back to authorized users who requested the search.
9. Retention
Account and workspace data is retained while the account is active and for a reasonable period afterward for recovery, security, billing, dispute resolution, and legal compliance. Public business records and audits may be refreshed, archived, or deleted. Provider and security logs may be retained for shorter or longer periods depending on operational and legal needs.
10. Security
Webvidence uses access controls, server-side authorization, database row-level security, encrypted connections, rate limits, signed billing webhooks, and private-network protections. No system can guarantee absolute security, so users should use a unique password and protect account access.
11. Your choices
You can update workspace information, archive or delete eligible saved leads, cancel a paid plan, and request account-data access or deletion. Some records may be retained when required for billing, fraud prevention, security, legal obligations, or legitimate dispute resolution.
12. Cookies and authentication
Webvidence uses essential cookies for authentication and session security. Vercel analytics and performance tools may collect limited usage information depending on deployment settings. Browser controls can limit nonessential storage, but blocking required authentication cookies may prevent the application from working.
13. Children
Webvidence is a business tool and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
14. Changes
We may update this policy as providers, features, or legal requirements change. The effective date will be updated when changes are posted.
15. Contact
Privacy questions or account-data requests can be sent to altifygenerator@gmail.com.